Viewing EDI Processor Problem Messages
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Select Accounting > Work Flow Manager. The Work Flow Manager appears.
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Click
to open the Bill Import Processor folder and navigate to the Problem folder. -
Select the appropriate bill. Problems resulting from running the EDI import processor have a message beginning with "ED".
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From the File menu, select Properties. The Kickout Properties window appears and displays the following information:
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Account
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Kickout code
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Information
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Kickout text
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Exit the Kickout Properties window by clicking Close.
EDI Import Error Messages
Could not open EDI file filename.
Error reading from EDI file filename.
Could not open translated EDI file.
Error reading from translated EDI file.
File is unreadable. ISA delimiter not found.
File is unreadable. End-of-line delimiter not found.
File is unreadable. GS segment not found. Unable to process consolidated invoice. Invoiced discarded.
Unable to process credit/debit memo. Invoice discarded.
Invoice is of an unknown type. Invoice discarded.
Account 'EDI account number' is not found. Invoice discarded.
Account 'EDI account number' is not a billing account. Invoice discarded.
Account 'EDI account number' is not in service during this service period (start date to end date). Invoice discarded.
Vendor 'EDI vendor code' account 'EDI account number' is now assigned to vendor ‘account vendor code’. Invoice discarded.
Service period start date (start date) must be less than end date (end date). Invoice discarded.
'EDI commodity code' meter count (EDI meter count) does not match account meter count (account meter count). Invoice discarded.
'EDI commodity code' meter 'EDI meter code' is not found. Invoice discarded.
Meter 'EDI meter code' commodity 'EDI commodity code' does not match account meter commodity 'account meter commodity'. Invoice discarded.
'EDI commodity code' meter 'EDI meter code' is not assigned to account 'EDI account number'. Invoice discarded.
'EDI commodity code' meter 'EDI meter code' is not in service during the service period from start date to end date. Invoice discarded.
'EDI commodity code' meter 'EDI meter code' is not in service on account 'EDI account number' during the service period from start date to end date. Invoice discarded.
Mandatory invoice detail 'observation type' is not set. Invoice discarded.
Invoice total cost is not set. Invoice discarded.
Test import. Invoice discarded.
This is an adjustment invoice. Please verify processed invoice.
This is a corrected invoice. Please verify processed invoice.
This is a duplicate invoice. Please verify processed invoice.
This is a final invoice. Please deactivate account.
Account number 'Old EDI account number' has changed to 'EDI account number'. Please update database.
'EDI commodity code' meter 'EDI meter code' could not be matched using meter code; meter matched by commodity only.
Multiple 'EDI commodity code' meter matches (account meter count) occurred based on EDI import code; first meter selected.
Multiple 'EDI commodity code' meter matches (account meter count) occurred based on serial number; first meter selected.
Multiple 'EDI commodity code' meter matches (account meter count) occurred based on device code; first meter selected.
Multiple 'EDI commodity code' meter matches (account meter count) occurred based on commodity; first meter selected.
Commodity 'EDI commodity code' is not found. Invoice detail discarded.
Observation type 'observation type' is not found. Invoice detail discarded.
Observation method 'observation method' is not found. Invoice detail discarded.
Unit code 'unit code' is not found. Invoice detail discarded.
